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CONTACT INFORMATION
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61/107, Rajat Path, Laxmi Placement, Mansarovar, Jaipur, Rajasthan 302020
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9116611645
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info@silva.com
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GOT QUESTIONS?
Everything You Need to Know
Login and go to "My Orders" to view tracking. You’ll also receive an email with tracking details.
Returns are accepted within 30 days. Items must be unused and in original packaging.
Visit "Profile Info" under your account to edit your details.
Refunds take 5-7 business days after item verification.
Orders can be modified or cancelled before they’re shipped.
Same-day delivery is available in selected cities for eligible items.
Enter the promo code at checkout in the designated field.
Double-check your card details or try a different payment method.
Yes, COD is available for select locations and order types.
Use the "Forgot Password" link on the login page to reset it.
Contact support immediately with photos to process a replacement or refund.
Product pages show real-time availability status by location.
Orders may be cancelled due to payment failure or stock unavailability.
Address changes are only allowed before shipment.
Currently, we only ship within India. International shipping is not supported yet.